our purpose
At Innovative Resources, we spark meaningful conversations, open minds, and inspire
positive change. We do this by developing creative, engaging, and strengths-based
resources and training that empower those who support children, young people,
families and adults.
We are committed to delivering exceptional customer service, engaging with every customer respectfully and with a positive, solutions‑focused approach.
our commitment to you
Guided by our values of curiosity, collaboration, integrity, creativity, and care,
we promise to deliver:
- creative – Unique, engaging, and beautifully designed products.
- quality – Evidence-based tools that work, written and tested by experts.
- authentic – Training and resources that reflect real-world needs and
strengths-based approaches.
what you can expect from us
curiosity – We will:
- Seek to understand your unique context and needs.
- Be open to feedback and learning from your experiences.
- Continuously improve our resources and services.
collaboration – We will:
- Work with you to co-create solutions that meet your goals.
- Value your input and expertise.
- Engage in respectful, inclusive dialogue.
integrity – We will:
- Communicate openly, honestly, and transparently.
- Provide accurate, current information.
- Respect your privacy and comply with all legislative requirements.
creativity – We will:
- Offer innovative tools and training tailored to diverse settings.
- Design engaging, strengths-based resources.
- Encourage new ideas and approaches.
care – We will:
- Listen deeply and respond with empathy.
- Ensure accessibility and inclusivity in all we do.
- Support your journey with professionalism and kindness.
you can help us by
utilising information
- Explore our wide range of resources to make your engagement
smooth and effective.
providing feedback
- Share your insights to help us improve.
- Provide clear, relevant information when making enquiries.
keeping in touch
- Use our contact methods to stay connected.
- Keep your details up to date so we can support you effectively.