Shipping Policy
All orders are processed within 5-10 business days (excluding weekends and public holidays) after receiving your order confirmation email. Please keep in mind that during the holidays or limited edition launches, this time may vary.
Innovative Resources is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, pandemics, or transfers from Australia Post, TNT (for larger overseas orders) or any other courier services.
Shipping charges will be calculated according to the state you have ordered from. The minimum postage amount is $13.20 and our maximum postage fee is $55 (GST included).
Express Post
We offer an express post service for $10 in addition to standard shipping charges.
International Shipping (includes UK, USA, and Europe)
We use Australia Post to send small orders. All larger orders will be delivered by an international courier. Postage is calculated using the rates below:
New Zealand – 30% of order
Asia (including China and Japan) – 35% of order
Canada, US and Pacific nations – 40% of order
UK and Europe – 45% of order
Rest of the world – 45% of order